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Ultimate Guide to Ordering Advanced Materials

Our sales department typically works with two different types of contacts; material purchasing agents from corporate offices, or material scientists/engineers from universities’ R&D departments. At the end of this guide, you’ll be comfortable with both requesting quotes & placing orders regardless of your material science or purchasing background.

Requesting Quotes

The first step in ordering your material is requesting a quote. Expand the options below for directions on specific materials:

Step 1: Tell us about the material you’re requesting.

1. What element(s) & purity do you need?

> Most of our materials come in either 99.9% (3N) or 99.99% (4N), but we can fulfill most requests so let us know what you need!

2. If the material is a compound, what is the ratio of materials?

> Typical ratios are noted with AT% (atomic percent) or WT% (weight percent). AT% means the ratio is between the ATOMS of the different materials in the compound, and WT% means the ratio is between the WEIGHT of each material. Exp. NiCr (50/50 AT%) is different than NiCr (50/50 WT%) because Nickel weighs more than Chrome.

3. What are the dimensional specifications?

> If you have a drawing, you can send that to us as well! Simple rectangular or circular shapes don’t require drawings, you can just let us know the dimensions.

> Is your drawing or formulation a patented/secret? Send us an NDA to have peace of mind that we will never share the information. (We’d never do that anyway, but your lawyers will appreciate the formality!)

Step 2: Backing Plates

> Some systems require backing plates, and others do not. If you’re unsure, ask your sputtering technician if your targets need to also have backing plates. Typical materials used for backing plates are Copper (Cu) ASTM B370 (H02), Titanium (Ti), & Molybdenum (Mo).

> If your target is ‘monolithic’, that means that the backing plate and sputtering target are made of the same material, so no bonding would be necessary!

> Some backing plates are more complicated, so include a drawing to make sure we manufacture it to your spec.

Step 3: Bonding

> Bonding is a service we provide. In short, we adhere the sputtering target onto the backing plate. There are two different types of Bonding:

Indium Bonding – Molten Indium (In) is used as an adhesive layer between the backing plate and the sputtering target. If the material has a melting point close to that of Indium (156.6°C), elastomer bonding is recommended. Elastomer bonding is also recommended if you intend to run your sputtering systems at or above the melting point of indium.

Elastomer Bonding – Conductive polymer is used as an adhesive layer between the backing plate & the sputtering target.

Step 4: Quantity

>If this is a material you or your company use frequently, ask us how many you would use in 6 months or a year. Sometimes larger quantities hit price breaks, and since we can schedule shipments on releases for you, you’ll save money and automatically get the materials you need, when you need them.

Step 5: Submission & Reply

>Once you’ve filled in this information, submit the quote for review.

>One of our sales agents will confirm receipt of your request, and typically reach back out with a formal quote within 1-2 days.

Step 1: Tell us about the material you’re requesting.

1. What element(s) & purity do you need?

> Most of our materials come in either 99.9% (3N) or 99.99% (4N), but we can fulfill most requests so let us know what you need!

2. If the material is a compound, what is the ratio of materials?

> Typical ratios are noted with AT% (atomic percent) or WT% (weight percent). AT% means the ratio is between the ATOMS of the different materials in the compound, and WT% means the ratio is between the WEIGHT of each material. Exp. NiCr (50/50 AT%) is different than NiCr (50/50 WT%) because Nickel weighs more than Chrome.

3. What are the other specifications?

> If you have a drawing, you can send that to us as well! Simple rectangular or circular shapes don’t require drawings, you can just let us know the dimensions.

> Is your drawing or formulation a patented/secret? Send us an NDA to have peace of mind that we will never share the information. (We’d never do that anyway, but your lawyers will appreciate the formality!)

 

Step 2: Quantity

> For evaporation pellets & pieces, you should request your quantity as a weight measurement (exp. grams/kg/oz/lbs)

>If this is a material you or your company use frequently, ask us how many you would use in 6 months or a year. Sometimes larger quantities hit price breaks, and since we can schedule shipments on releases for you, you’ll save money and automatically get the materials you need, when you need them.

Step 3: Submission & Reply

>Once you’ve filled in this information, submit the quote for review.

>One of our sales agents will confirm receipt of your request, and typically reach back out with a formal quote within 1-2 days.

Step 1: Tell us about the material you’re requesting.

1. What element(s) & purity do you need?

> Most of our materials come in either 99.9% (3N) or 99.99% (4N), but we can fulfill most requests so let us know what you need!

2. If the material is a compound, what is the ratio of materials?

> Typical ratios are noted with AT% (atomic percent) or WT% (weight percent). AT% means the ratio is between the ATOMS of the different materials in the compound, and WT% means the ratio is between the WEIGHT of each material. Exp. NiCr (50/50 AT%) is different than NiCr (50/50 WT%) because Nickel weighs more than Chrome.

3. What are the other specifications?

> We measure powder grains with mesh sizes. The higher the mesh size, the smaller the grains. Mesh 28 is about 700 microns big, or about the size of course sand whereas Mesh 400 is about 37 microns big, having particle sizes the size of pollen.

> Is your drawing or formulation a patented/secret? Send us an NDA to have peace of mind that we will never share the information. (We’d never do that anyway, but your lawyers will appreciate the formality!)

Step 2: Quantity

> For advanced ceramic powders, you should request your quantity as a weight measurement (exp. grams/kg/oz/lbs)

>If this is a material you or your company use frequently, ask us how many you would use in 6 months or a year. Sometimes larger quantities hit price breaks, and since we can schedule shipments on releases for you, you’ll save money and automatically get the materials you need, when you need them.

Step 3: Submission & Reply

>Once you’ve filled in this information, submit the quote for review.

>One of our sales agents will confirm receipt of your request, and typically reach back out with a formal quote within 1-2 days.

Placing Orders

How to place an order

1) To start the ordering process, reach out to us by phone or email. The best way to reach our sales department is by sending an email to sales@sciengineeredmaterials.com. This ensures that even if your personal contact is out on vacation or sick leave, the entire sales team will receive it. You can also call us at 1-614-486-0261 and ask to speak with a sales team member. 

2) In your email or call, reference the quote number you’d like to order. Most SCI Quote Numbers are 5-digits long. If you need a different quantity than listed on the quote, mention that as well.

3) A member of our sales team will reach out to you to confirm the order and shipping method:         

          a. If this is your 1st order, you will need to decide what type of payment terms you’d prefer:

                    i. Terms’ or Payment Terms refers to the amount of time allowed between the shipping of the material and the payment. Our standard terms are ‘Net30’ which means we expect the full, net payment for the order within 30 days of shipment. Once we must complete due diligence and contact banking and industry references to ensure that your company has a good history of payment and credit, we will send an e-mail confirming acceptance of credit terms. NOTE: This process can take up to a week to complete due to contacting various companies and waiting for responses. This option is NOT recommended for 1st-time customers who need ‘rush’, ‘expedited’, or ‘emergency’ materials ordered.

                    ii. The other option is pre-payment through direct wire or ACH transfer. International customers must use direct wire transfers, while domestic customers have the option of a direct wire transfer, or an ACH transfer (ACH transfers typically DO NOT include fees, but they do take a few days). We will provide banking information upon request, and when payment hits our bank account we begin production processes. All precious metal orders must be prepaid regardless of terms due to the volatility of price in the market.

          b. If you’re already a customer, we’ll let you know we’re processing the order and expect an acknowledgment soon.

4) Once a sales team member sends you an official order acknowledgment, be sure to check the information provided. The acknowledgment will contain the due date, material, product code, and total cost, along with shipping and billing information.

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Address & Contact

SCI Engineered Materials
2839 Charter Street
Columbus, Ohio, 43228

Phone: (614) 486-0261
Fax: (614) 486-0912
sales@sciengineeredmaterials.com